Careers

CCON_1103_TeamLeader

Positions :

2

Qualifications :

Graduate

Typing Speed :

Experience :

At Least 2-3 year in the BPO industry would be an added advantage

To manage the team effectively
Set clear team goals and KPIs
Delegate tasks and set project deadlines
Oversee day-to-day teams' operation and performance
Do regular performance evaluation
Create a health and motivating work environment and atmosphere
Develop a well-designed and motivating evaluation program
Communicate with teams about their performance
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Plan and organize team building activities
Achieve 100% SLA as suggested by the client
Report to the Operations Manager

What we expect from you: To work as a team, be a winner and not a quitter – basically to stick with the company for a long term to achieve its vision and mission and be part of the ClientCue family

Come Work With Us

Thanks for applying!